ee777 Privacy Policy – How We Protect Your Data

0 Overview

ee777 is an online gaming platform serving Filipino players across the Philippines. We understand that when you create an account with us, you are trusting us with personal information — and that trust is something we take seriously.

This Privacy Policy describes in plain language what personal data we collect, how and why we use it, who we may share it with, how long we keep it, and what rights you have over your own information. It applies to all users of the ee777 website and any associated mobile access points, regardless of your location within the Philippines.

By registering for an ee777 account, you confirm that you have read and understood this Privacy Policy and consent to the collection and processing of your data as described here. If you have questions at any point, you can reach our support team at [email protected].

1 Data We Collect

ee777 collects personal data through three main channels: information you provide directly, information generated by your use of the platform, and information received from third-party service providers involved in payment processing and identity verification.

Information you provide directly

• Full legal name, date of birth, and nationality
• Residential address, including city and province within the Philippines
• Valid email address and mobile number
• Government-issued ID documents submitted during KYC verification (e.g. Philippine passport, SSS ID, driver's licence, PhilHealth ID)
• Selfie or photo verification submitted alongside identity documents
• Payment method details required to process deposits and withdrawals in PHP

Information generated by platform use

• Login timestamps, session duration, and device information
• IP address and approximate geographic location derived from your connection
• Game activity records including bets placed, game sessions, and transaction history
• Promotion interactions and bonus claim history
• Customer support correspondence and in-platform chat logs

Information from third parties

• Identity verification results and fraud risk scores from KYC service providers
• Payment confirmation and transaction status data from e-wallet and banking partners
• Device fingerprint and fraud signals from security service providers

2 How We Use Your Data

Every piece of data we collect serves a specific purpose. We do not process your personal information beyond what is necessary to operate the platform safely, comply with applicable obligations, and provide you with a smooth gaming experience.

We do not use your personal data to build profiles for external advertising networks, nor do we engage in automated decision-making that produces legal or similarly significant effects without human review.

3 Sharing Your Data

ee777 does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Your data is shared only with service providers who are directly involved in operating the platform or meeting legal obligations.

Categories of third parties we work with

• Identity verification providers — to confirm the authenticity of government-issued IDs and meet KYC requirements before enabling withdrawals.
• Payment processors and e-wallet partners — to process deposits and withdrawals in PHP through supported local payment channels including Philippine online banking and e-wallets.
• Fraud prevention and security services — to detect unusual login patterns, flag suspicious transactions, and protect all players on the platform.
• Cloud infrastructure and hosting providers — to securely store account data, game records, and platform content.
• Customer support platforms — to manage and respond to support tickets and live chat enquiries submitted through your account.

All third-party service providers engaged by ee777 are required to handle your data in a manner consistent with this Privacy Policy and applicable data protection standards. We do not permit them to use your data for purposes beyond those we have specified.

4 Cookies and Tracking

ee777 uses cookies and similar tracking technologies to keep your session active, remember your preferences, and understand how players interact with different parts of the platform. Cookies are small data files stored on your browser or device when you visit the website.

Types of cookies we use

• Essential cookies — required for the platform to function. These enable login sessions, maintain your account state, and support secure navigation. You cannot opt out of these without affecting core functionality.
• Functional cookies — remember your language, display preferences, and recently played games to personalise your experience.
• Analytics cookies — collect anonymised data about page visits, session duration, and feature usage so we can improve the platform over time.
• Security cookies — help detect bots, unusual login attempts, and potential fraud by analysing device and session behaviour.

You can manage or clear cookies through your browser settings. Please note that disabling certain cookies may affect how the platform performs and could prevent some features from working correctly. ee777 does not use cookies to serve third-party advertising.

5 Security Measures

Protecting your personal data is a technical and operational priority for ee777. We implement a combination of industry-standard controls to reduce the risk of unauthorised access, data loss, or misuse.

• SSL/TLS encryption — all data transmitted between your device and ee777 servers is encrypted in transit using current SSL certificate standards.
• OTP authentication — sensitive account actions, including login verification and withdrawal confirmations, require a one-time password sent to your registered mobile number.
• Access controls — internal access to personal data is restricted to staff with a legitimate operational need, and all access is logged.
• KYC document security — identity documents submitted for verification are stored in an isolated, access-controlled environment separate from general account data.
• Fraud monitoring — automated systems analyse login patterns, transaction sequences, and device signals in real time to flag suspicious activity.

While we apply strong security measures, no online platform can guarantee absolute protection against all threats. You play an important role in keeping your account safe — use a strong, unique password, do not share your login details, and contact support immediately if you notice any unauthorised activity on your account.

6 Data Retention

ee777 retains personal data for as long as it is necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulatory obligations.

• Active account data — retained for the full duration of your account and updated as needed when your details change.
• Transaction records — deposit and withdrawal records in PHP are retained for a minimum of five years to meet financial record-keeping requirements.
• KYC documents — identity verification records are retained for a minimum of five years following account closure, in line with standard compliance obligations.
• Support correspondence — customer support records are retained for three years following the last interaction, unless a longer period is required for dispute resolution.
• Closed accounts — after an account is closed, personal data is moved to a restricted archive and retained only for the minimum period required by law before being securely deleted.

Anonymised or aggregated data that cannot be used to identify you may be retained indefinitely for platform analytics and improvement purposes.

7 Your Rights

As an ee777 player, you have meaningful rights over your personal data. We are committed to honouring these rights promptly and without unnecessary barriers.

• Right of access — you can request a copy of the personal data ee777 holds about you at any time.
• Right to correction — if any of your personal details are inaccurate or out of date, you can ask us to correct them. For certain fields, you can update these directly in your account settings.
• Right to deletion — you may request that we delete your personal data. Note that we may be required to retain certain records for legal or compliance reasons even after a deletion request.
• Right to restrict processing — in certain circumstances, you can ask us to limit how we use your data while a correction or objection request is being reviewed.
• Right to data portability — where technically feasible, you may request your personal data in a structured, commonly used format.
• Right to object — you can object to processing based on legitimate interests, including analytics. We will assess each objection on its merits.

To exercise any of these rights, contact the ee777 support team at [email protected] with your request. We may need to verify your identity before acting on certain requests. We aim to respond within a reasonable timeframe consistent with applicable data protection standards.

8 Minors and Age Policy

ee777 is strictly an adult gaming platform. All users must be 21 years old or above to register and participate. We do not knowingly collect personal data from anyone under the age of 21.

Age verification is part of the account registration process, and KYC procedures are in place to confirm eligibility before withdrawals are enabled. If we become aware that a user has provided false information about their age during registration, the account will be immediately suspended and all activity subject to review.

If you believe that a minor has registered on ee777 using falsified information, please notify us at [email protected] so we can take immediate action.

9 Policy Updates

ee777 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable legal requirements. The effective date shown at the top of this page indicates when the current version was last revised.

When material changes are made, registered users will be notified through in-platform notifications or via the email address on their account. Continued use of ee777 after an update takes effect constitutes acceptance of the revised policy.

We encourage you to review this page periodically so you are always aware of how your information is handled. Archived versions of previous policies are available on request by contacting support.

10 Contact Us

If you have questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, please reach out to the ee777 team through any of the following channels:

• Email: [email protected] — include "Privacy Request" in the subject line for faster routing
• Live chat: available 24/7 from your logged-in account dashboard
• FAQ: visit our FAQ page for answers to common account and data questions

For concerns related to responsible gaming tools, deposit limits, or self-exclusion, visit our Responsible Gaming page. For a full overview of how your account is governed, see the Terms and Conditions.